Reference

How sattamat Handles Your Personal Data

At sattamat, your personal data belongs to you — we collect only what is necessary to run your account, process transactions via UPI, Paytm or PhonePe, and keep…

Transparent Data CollectionUPI & PhonePe Transactions CoveredRight to Access & CorrectClear Retention PeriodsContact Us Anytime
Explore the Lobby Read FAQ
sattamat How sattamat Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you have a question about how we store your data, want to request a copy of the information we hold, or need to raise a concern about our privacy practices, our…

Email the Privacy Team Send your request to our privacy address and include your registered account email so we can locate your record quickly. We respond within 48 hours on business days and complete data requests within 14 days.
Live Chat Support Start a live chat session from any page on sattamat — our support agents can raise a formal privacy ticket on your behalf and pass it directly to the data team, so you do not need to leave the site.
In-Account Privacy Centre Log into your account, navigate to Settings, and open the Privacy Centre tab. From there you can download a copy of your stored data or submit a deletion request without needing to contact support at all.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We follow a layered approach to protecting the data linked to your sattamat account — from the moment you enter your UPI details through to the point your withdrawal clears back into…

Data We Collect and Why

We collect your name, contact details, payment identifiers and transaction history solely to operate your account. No marketing profiling is carried out on sensitive financial data tied to UPI or Paytm transactions.

Cookie Policy in Plain Terms

We use session cookies to keep you logged in, analytics cookies to understand page performance, and preference cookies to remember your language and currency settings. You can adjust cookie preferences from the banner shown on your first visit.

Account Security Practices

Your account is protected by password hashing, two-factor authentication via SMS or authenticator apps, and automated alerts if a new device attempts to log in. Any suspicious login attempt is blocked pending your manual confirmation.

Retention Periods Explained

We retain account records for the period required by applicable Indian law and our payment processors. When that period ends — typically five years from account closure — data is securely deleted or anonymised so it can no longer be linked to you.

Who to Contact for Changes

To update inaccurate information, request portability of your data or ask us to restrict processing, write to our privacy team or use the In-Account Privacy Centre. We will action confirmed correction requests within 14 days.

Third-Party Data Sharing

Data is shared with payment processors — including the networks that operate UPI, Paytm and PhonePe settlements — strictly to complete transactions. We do not share data with advertisers or unrelated third parties under any circumstance.

Common Questions About Your Privacy on sattamat

These questions cover the data rights we honour, the information we keep, how to exercise control over it, and what happens when you close your account. If your question is not here, reach our privacy team directly through the contact paths listed above.

We collect your full name, email address, mobile number, date of birth and the payment identifier you use — such as your UPI handle or the Paytm number linked to your wallet. We also log your IP address and device type for security verification.

Log into your account, go to Settings, and open the Privacy Centre. You can download a copy of your stored personal data there. Alternatively, email our privacy team with your registered email and we will send a data export within 14 days.

Yes. Submit a deletion request via the Privacy Centre or by emailing the privacy team. We will delete or anonymise your record once any legally required retention period — applicable under Indian law — has elapsed, usually upon account closure.

Only with the payment networks needed to process your transaction — for example UPI, Paytm or PhonePe settlement processors. We do not share your payment data with advertisers or unrelated companies, and we never sell personal information.

We use cookies for session management, analytics and preference storage. You can accept, reject or customise them via the cookie banner on your first visit, or update your choices at any time through the Cookie Settings link in the site footer.

We retain records for the period required by applicable Indian regulations and by our payment processors, typically five years from the date of account closure. After that period, your data is securely deleted or anonymised so it cannot be re-identified.

Contact our privacy team by email or live chat with a clear description of your concern. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days. You also retain the right to escalate to India's relevant data protection authority.

Related Pages

Golden India sattamat Casino Eye of Cleopatra Bingo